Quality Service Guarantee

We believe our proven success is down to a strong focus on client services which is embodied by the following guarantees:

Fast Response

We aim to reply and resolve all queries in a short a time as possible. Our average support email response time is under 30 minutes.

Transparent Pricing

We provide value at competitive rates and ensure that all of our pricing is completely transparent, whether it’s a daily rate or fixed cost agreement.

Bespoke Teams

We create a bespoke team of specialists for each project and offer unlimited access to all team members.

Successful Delivery

We are so confident in our ability to successfully deliver your project, that we  offer a money back guarantee if you aren’t satisfied.

Georgie Orton

ECIS have trusted Spokes Education with their online platform support, customer liaison and most importantly help to develop some of our most significant, key digital professional development initiatives for many years. They provide an impeccable service, are incredibly reactive to our customer queries, extremely responsive, polite, human and with our over 6000 users, we have never had a single issue from the support Spokes Education provide. We would highly recommend any online educational provider or organisation looking for digital online support and design services to use the wonderful team at Spokes Education.

Chief Learning Officer, ECIS

2019-08-14T07:48:12+00:00

Chief Learning Officer, ECIS

ECIS have trusted Spokes Education with their online platform support, customer liaison and most importantly help to develop some of our most significant, key digital professional development initiatives for many years. They provide an impeccable service, are incredibly reactive to our customer queries, extremely responsive, polite, human and with our over 6000 users, we have never had a single issue from the support Spokes Education provide. We would highly recommend any online educational provider or organisation looking for digital online support and design services to use the wonderful team at Spokes Education.

Keir McDonald MBE

“Phil brought a wealth of project management skills and software technical expertise, communicating effectively to all stakeholders throughout. He was instrumental in scoping out the brief, designing, implementing and delivering the project, including supporting the various departments around the organisation, defining new ways of working, training teams and transitioning key customers to the new system. He showed a can-do attitude throughout, meeting challenges in the project and thinking laterally to find solutions to support the business model.”

CEO, Educare

2018-05-17T17:43:39+00:00

CEO, Educare

“Phil brought a wealth of project management skills and software technical expertise, communicating effectively to all stakeholders throughout. He was instrumental in scoping out the brief, designing, implementing and delivering the project, including supporting the various departments around the organisation, defining new ways of working, training teams and transitioning key customers to the new system. He showed a can-do attitude throughout, meeting challenges in the project and thinking laterally to find solutions to support the business model.”

Jeff Beard

“Phil is an excellent project manager for IT-related educational projects. Reliable and great value-for-money!”

Former Director General, International Baccalaureate

2018-05-17T18:04:43+00:00

Former Director General, International Baccalaureate

“Phil is an excellent project manager for IT-related educational projects. Reliable and great value-for-money!”

Sue Roxby

“Work on the development and population of our Virtual Learning Environment resulted in outstanding feedback both from internal and external stakeholders. An excellent communicator, Phil is a pleasure to work with."

Former Director of Operations, GEMS Education

2018-05-17T18:02:53+00:00

Former Director of Operations, GEMS Education

“Work on the development and population of our Virtual Learning Environment resulted in outstanding feedback both from internal and external stakeholders. An excellent communicator, Phil is a pleasure to work with."

Ann Puntis

"I have worked with Spokes Education on a number of occasions over the last three years. On every occasion I have found the service provided efficient, professional and flexible. They take time to understand our requirements and deliver effectively to agreed timescales."

Director, Long Close Associates

2018-05-17T17:57:18+00:00

Director, Long Close Associates

"I have worked with Spokes Education on a number of occasions over the last three years. On every occasion I have found the service provided efficient, professional and flexible. They take time to understand our requirements and deliver effectively to agreed timescales."

Mark Orrow-Whiting

"Phil's knowledge of systems and the processes of project management is outstanding - and I would have no hesitation in having him back on my team".

Director of Curriculum and Student Performance, Nord Anglia

2018-05-17T18:00:40+00:00

Director of Curriculum and Student Performance, Nord Anglia

"Phil's knowledge of systems and the processes of project management is outstanding - and I would have no hesitation in having him back on my team".