Spokes Education specialise in designing and developing custom, bespoke e-learning, blended and face-to-face courses primarily for non-profit, humanitarian, health and education sector organisations. Founded in 2013, we've built hundreds of WCAG-compliant SCORM/xAPI courses. Our team provide expertise in instructional design, creative design, e-learning development and project management. We also specialise in a range of industry standard tools such as Articulate 360 (Rise and Storyline), Adobe Creative Suite and Learning Management Systems (LMS).

Our digital learning agency is based in Northampton, UK but we work with clients all around the world, including Europe, Asia, Africa, the Americas and everywhere in between!

We've worked with over 60 organisations including UNICEF, UNHCR, The Global Fund, Plan International, Humanity & Inclusion, The NHS, Help for Heroes. Helen Keller Intl, Danone, The Alliance for Child Protection in Humanitarian Action, UCLA and Johns Hopkins University, among many others.

Our client base is largely made up of international NGOs, small charities, UN agencies, public sector organisations, healthcare providers and educational institutions. We do however work with anyone who are socially minded or are looking to make a positive impact.

We combine the ADDIE model with Agile and Waterfall project management. Our established and proven workflow is completely flexible and modular, meaning we can quickly and easily customise a solution for all requirements.

Yes. We design and build to WCAG 2.2 AA standards as a baseline for every course, including screen reader and keyboard-navigation compatibility, closed captioning, alternative text, and inclusive imagery and language. We can also test for low-bandwidth environments common in the regions our humanitarian clients operate in.Contact us for more detailed information on our approach to accessibility.

We primarily build e-learning in Articulate Storyline and Articulate Rise. We also use Figma for rapid storyboarding via a library of over 150 reusable interactive slide wireframes. Creative assets, animations, videos and PDF resources are produced in the Adobe Creative Suite (Illustrator, Photoshop, InDesign After Effects, Premiere).Being LMS agnostic, we can work with any platform, but we are officially recognised LearnWorlds experts.

We use AI responsibly to help with task efficiencies. This includes the use of our own internally developed AI agents to support and speed up various tasks in our workflow. This helps us to work quicker and keep our costs low. We can also use AI for creative assets such as imagery, illustration and voiceover where required, but this will always be presented as a choice. Any use of AI is always backed up with human quality checks.

We pride ourselves on our quality and all outputs go through extensive checks. This includes an initial quality assurance check (QA) by the individual responsible for undertaking the work, against a pre-set QA checklist. Where appropriate, testing will be conducted on major browsers and devices. The output will then be subject to a quality control check (QC) where at least one qualified member of staff will quality-check the work, again using the QA checklist and project brief to ensure it meets their high standards. For a number of stages, depending on the output, multiple people may conduct a quality control check with a focus on their specialist area (i.e. content, creative, technical). We take a range of other quality steps throughout the project such as full scoping, audits on source content, robust and established processes, various templates, risk logs and of course an effective review and amend process to ensure you are happy with everything too! Contact us for more detailed information on our quality processes.

Yes, we have created a specific cost-effective service for this. We can update your course in a number of ways to include look and feel, accessibility standards and updated content. For more information, read our blog on refreshing your e-learning.

Yes, multilingual e-learning is a core part of our work. We regularly deliver courses in multiple languages with support by our trusted translation partners and multilingual voiceover roster. To date we have developed courses in a wide range of languages including French, Spanish, Welsh, Portuguese, Arabic, Ukrainian, Polish, Russian, Chinese, Burmese and more!

Absolutely! We love helping people to get up and running and have various guides and templates that will help you to write effective content and assessments. We have also written a series of useful blog posts.We are always happy to have a chat and point you in the right direction, no obligation and no cost of course, just get in touch for a free consultation!

Yes, depending on the topic. We have some subject expertise in-house and can also use AI tools to help generate content. Where the subject matter is much more nuanced or technical, we advise that content is written by an expert in the field. We can however help to support them in structuring the content and making it effective for digital delivery. When it comes to instructional design, we can work with any content, and we will work closely with the course author/subject matter expert to ensure integrity and accuracy is retained throughout the process.

We can package courses in industry standard formats such as SCORM, HTML or xAPI. These files will be configured for your specific LMS, and we carry out QA testing directly in your platform to check things like navigation, links, completion tracking and reporting.

We can offer a wide range of services that are tailored to your specific requirements. We specialise in full LMS administration and management, as well as LMS design, configuration and implementation. We even provide 1st line technical support for your learners/end users. More bespoke consultancy can also be delivered for areas such as LMS specifying and sourcing, process mapping, guidance documentation and general training.

We have been working extensively with LearnWorlds since 2021, designing, implementing, configuring and managing sites for a range of clients. We were vetted by LearnWorlds and went through a competitive process where we had to demonstrate our expertise before being accepted on to the programme.

Yes, we are LMS agnostic and have set up and managed numerous other platforms for our clients.

Timelines depend on scope and your capacity for reviews, but as a guide, a single 30 minute module typically takes around 8-12 weeks from inception to final delivery. We have however turned things around in as little as two weeks. Multiple modules can be delivered on a staggered schedule, which typically equates to an additional 1-2 weeks per module.

Cost depends on scope. We price on a day-rate basis, offer volume discounts for multi-module projects, and provide a discount for registered non-profits. Take a look at our pricing page for illustrative costs, or get in touch for a tailored quote.

Yes. As standard, we include maintenance guidance, technical support and minor amendments for the duration of the contract, plus 12 months after delivery. We aim to resolve most support requests within three working days. Minor amendments might include small text changes, link updates or simple content swaps. If you need more substantial updates, new sections or ongoing development support, we can provide an enhanced support package.

You do. On full payment, all intellectual property and source files transfer to the client, including published SCORM/xAPI modules, source files, project files, storyboards and content documents.

We will advertise any jobs through local job boards and our social channels. We have an existing network of freelancers but are always happy to meet new people in the industry. If you are a digital learning professional and interested in working with us, please feel free to connect with us on LinkedIn or send us your CV and portfolio.

The more information we have, the more accurate the quote will be. Please refer to our blog post on "How Much Does E-Learning Cost". We may need to meet with you to flesh out the requirements further, but we are happy to provide a proposal with illustrative costs based on a series of assumptions if needed. A more accurate quote can then be provided when we have all required information.